Patients, not insurance companies, should be our customers...
Imagine one morning you're craving something sweet, so you stop by the corner doughnut shop. The wait is half an hour, the clerk is rude and the doughnut stale. Would you buy doughnuts there again? Of course not. Yet every day, millions of Americans put up with just that kind of service in their physicians' offices. And they keep going back.
Anyone who has visited a primary care doctor ...
Submitted by admin on Sun, 2008-04-27 04:40.